Terms of Service

Tarvo provides an AI platform that helps manufacturing and distribution teams automate quoting, order management, and related workflows (“Platform”). We may update, modify, or discontinue features of the Platform at any time. We will give you reasonable notice of material changes that adversely affect your use of the Services.

Subject to these Terms and timely payment of all fees, Tarvo grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Services during the subscription term solely for your internal business purposes.

You must create an account to use the Services. You agree to provide accurate, current, and complete information and to keep your account information updated. You are responsible for all activity that occurs under your account and for maintaining the confidentiality of your login credentials. Notify us immediately at abdi@tarvoai.com if you suspect unauthorized access to your account.

You must be at least 18 years old and have the legal capacity to enter into a binding contract to use the Services. You may not create an account if we have previously terminated your account.

Certain features of the Services require payment of fees. All fees are stated in U.S. dollars and are exclusive of taxes. You are responsible for all applicable taxes. We will charge your payment method on the billing cycle you select at sign-up.

We may change our fees at any time with at least 30 days' advance written notice. If you disagree with a fee change, your sole remedy is to cancel your subscription before the change takes effect.

All fees are non-refundable except as required by applicable law or as expressly stated in these Terms. If your payment fails, we may suspend your access to the Services until payment is received.

You agree not to, and will not permit others to:

• Use the Services for any unlawful purpose or in violation of any laws;
• Reverse engineer, decompile, disassemble, or attempt to discover the source code or underlying algorithms of the Services;
• Scrape, crawl, or otherwise collect data from the Services in an automated manner without our prior written consent;
• Introduce any malware, viruses, or other malicious code into the Services;
• Interfere with or disrupt the integrity or performance of the Services or the data contained therein;
• Resell, sublicense, or otherwise make the Services available to third parties without our prior written consent; or
• Use the Services to build a competing product or service.

We reserve the right to investigate suspected violations of these Terms and to suspend or terminate accounts involved in such violations.

You retain ownership of all data, documents, and other content you submit to the Services (“Your Content”). By submitting Your Content, you grant Tarvo a worldwide, royalty-free license to use, store, process, and display Your Content solely as necessary to provide the Services to you.

You represent and warrant that you own or have the rights to Your Content and that Your Content does not violate any third-party rights or applicable laws. You are solely responsible for the accuracy, quality, and legality of Your Content.

We may use aggregated and anonymized data derived from Your Content to improve our products and services, provided that such data cannot be used to identify you or your customers.

As between the parties, Tarvo owns all right, title, and interest in and to the Services, including all intellectual property rights therein. These Terms do not grant you any right to use Tarvo's trademarks, logos, or other brand features without our prior written consent.

If you provide feedback, suggestions, or ideas about the Services (“Feedback”), you grant Tarvo a perpetual, irrevocable, royalty-free license to use that Feedback for any purpose without obligation to you.

Each party may have access to information that is confidential to the other party (“Confidential Information”). Confidential Information means any information designated as confidential or that reasonably should be understood to be confidential given the nature of the information and circumstances of disclosure.

Each party agrees to: (a) maintain the confidentiality of the other party's Confidential Information; (b) use it only to exercise rights or perform obligations under these Terms; and (c) protect it with at least the same degree of care used to protect its own similar information, but not less than reasonable care.

Our Privacy Policy describes how we collect, use, and share information about you when you use the Services. By using the Services, you agree to our collection and use of information as described in the Privacy Policy.

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. TARVO DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY DEFECTS WILL BE CORRECTED.

AI-generated outputs are provided for informational purposes and may not be accurate, complete, or suitable for your specific situation. You are responsible for independently verifying any output before relying on it for business decisions.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL TARVO, ITS AFFILIATES, DIRECTORS, EMPLOYEES, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOSS OF DATA, OR BUSINESS INTERRUPTION, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR YOUR USE OF OR INABILITY TO USE THE SERVICES, EVEN IF TARVO HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TARVO'S TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL FEES PAID BY YOU TO TARVO IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE CLAIM OR (B) ONE HUNDRED U.S. DOLLARS ($100).

You will defend, indemnify, and hold harmless Tarvo and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with: (a) your access to or use of the Services; (b) Your Content; (c) your violation of these Terms; or (d) your violation of any applicable law or the rights of any third party.

These Terms remain in effect for as long as you use the Services or maintain an account. You may terminate your account at any time by contacting us.

We may suspend or terminate your access to the Services at any time, with or without cause. We will try to give you advance notice of termination except where we reasonably determine that: (a) a security or legal concern requires immediate action; (b) you have materially violated these Terms; or (c) you have failed to pay fees when due.

Upon termination, your right to use the Services will immediately cease. Sections 5–11 and 13–15 will survive termination.

These Terms are governed by the laws of the State of Delaware, without regard to conflict of law principles. You and Tarvo agree to submit to the exclusive jurisdiction of the state and federal courts located in Delaware for any disputes arising out of or relating to these Terms or the Services.

EACH PARTY WAIVES ANY RIGHT TO A JURY TRIAL IN CONNECTION WITH ANY DISPUTE ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES.

We may update these Terms from time to time. If we make material changes, we will notify you by email or by posting a notice on our website at least 30 days before the changes take effect. Your continued use of the Services after the effective date of the updated Terms constitutes your acceptance of the changes.

Entire Agreement. These Terms, together with our Privacy Policy and any order forms or statements of work, constitute the entire agreement between you and Tarvo regarding the Services and supersede all prior agreements.

Severability. If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

Waiver. Our failure to enforce any provision of these Terms will not be deemed a waiver of our right to enforce it in the future.

Assignment. You may not assign or transfer these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of all or substantially all of our assets.